SBL-DAT-00206: Internal Error in Siebel COM Interface. Please contact your systems administrator.

Applies to:

Product Release: V7 (Enterprise)
Version: 7.7.2 [18325]
Database: Oracle 9.2.0.6
Application Server OS: Microsoft Windows 2000 Advanced Server SP 4
Database Server OS: IBM AIX 5L 5.2

This document was previously published as Siebel SR 38-2971104021.

Symptoms

We are in the processes of upgrading from Siebel 6.3 to 7.7. We have found a problem with the SetSharedGlobal command under 7.7. We are getting the following error when trying to use the command prior to login when using the Dedicated Web Client Automation Server.

SBL-DAT-00206: Internal Error in Siebel COM Interface. Please contact your systems administrator.

This can be duplicated with the following code aginst the Sample database

Set oSiebel = CreateObject("SiebelDataServer.ApplicationObject")
oSiebel.LoadObjects "C:\Sea77\client\bin\sieble.cfg,Sample", iErr
oSiebel.SetSharedGlobal "IsDataServer", "Y", iErr
oSiebel.Login "SADMIN", "SADMIN", iErr

This same code works without error in Siebel 6.3, 7.0, and 7.5.

Solution

Message 1

Customer was using COM Data Server.

This is a new defect seen in 7.7. Logged an CR 12-1D7N07Z.